Jerry Simon Posted August 7, 2013 Report Share Posted August 7, 2013 "I know you don't want me to miss anything, but keep asking questions/distracting me, I guarantee I will miss something. . ." Said every now and then. 1 Quote Link to comment Share on other sites More sharing options...
Mike Lamb Posted August 7, 2013 Report Share Posted August 7, 2013 You don't want to hear about how your client's ex was flying to Vegas every month to f*ck her cousin and how she found out about it and divorced his sorry ass? I have had to tell at least a couple clients to basically shut up. They did not seem offended. Quote Link to comment Share on other sites More sharing options...
Inspectorjoe Posted August 7, 2013 Report Share Posted August 7, 2013 I may be the odd duck, but I don't mind some small talk - in fact, I often initiate it. I like to build a rapport with my clients. We're going to be together for 3 or more hours - we may as well get to know each other. It pays back if a report is late or if I might miss something. It also boosts referrals. At least half of my inspections is repeat business from past clients or referrals from them. Although I'm definitely not a multi-tasker, I don't find it distracting. I simply pause my thinking for a moment or two. As far as people arriving late, I don't mind it a bit, in fact I often welcome it. I don't like people getting there early. I try to arrive about 15 minutes early. I hate when the buyers are already there when I arrive. I hate it even more when they realize who I am and immediately get out of their car and walk towards mine. I'm often not ready to get out of the car and get started, but I guess it would be considered rude to just stare at them through the closed driver's side window. On a side note, I try not to arrive more than 15 minutes before the stated start time. If the seller is told the inspection starts at 9 AM, it's just not right to show up at 8:30. I also hate when the buyer insists on following me around on my initial get-aquainted tour of the house. This is after I explain that I need to do it alone so i can concentrate on and remember a number of different things, and they won't be missing any of the inspection. The same goes for the roof. I make it clear that I won't be commenting on it until I finish looking at it, and at that time, I'll go over everything and show the pictures I took. Inevitably, once a month or so, I'll have someone follow me outside, and as soon as I climb the ladder and step off, shout up to me "How's the roof?" That drives me nuts. Quote Link to comment Share on other sites More sharing options...
MZak Posted March 5, 2020 Report Share Posted March 5, 2020 We very rarely have the client come for the inspection. They often don't even come for the summary. Quote Link to comment Share on other sites More sharing options...
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