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Mike Jackson

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About Mike Jackson

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  1. JIm, I passed that along to her. The plumber's coming back tomorrow; I can't be there, but I suggested she ask the guy what you said. I think the people who owned the house before her did a lot of the mechanicals themselves, so they may have botched this system.
  2. Well, now sticker shock. Guy says thermocouple tests fine but gas control valve bad. Expansion tank bladder bad. Corroded pipes (he showed me) and rusted pan under burner. Cost to attempt repair: $800. Cost to replace with new water heater and the various attached bits: $5,400. He will attempt repair but warns the corroded pipes may not permit it.
  3. OK, thanks Jim! She has a plumber coming out who specializes in Apollo systems (a guy on the staff of her regular plumber, who she has used before and trusts). Side note: The Apollo guy can't come until next Wednesday because he stays booked up working on these systems. Like several other folks in this thread, we're in N.C.... I passed along your info to her and will try to be at her house when the plumber comes. I suspect a "non-Apollo" plumber could fix what sounds like basic water heater problems, but she wants to stick with the Apollo guy. Again thanks, and I will update after the service call.
  4. Hello all. My GF has an Apollo HydroHeat system and experienced the following symptoms about a month ago: 1) Hot water when showering would run out very quickly, she says 30 seconds. Water was hot then cold, not lukewarm. House heat worked normally. The water heat issue continued for several days. 2) Next, no hot water at all. House heat normal. Several days of this. 3) After not showering in her house for a few days, she got a shower with, again, a brief amount of hot water. 4) Then no more hot water and no house heat, just cold air from vents. Tonight I checked the water heater. The pilot light was out. I carefully followed the relight procedure printed on the tank; the pilot would visibly come on (via piezo click starter), stay on while I kept the gas control valve depressed in the pilot position for a minute, then quickly fade out when I released the button. Tried this several times, same each time. I will try to attach a pic of the tank label but it's a 75-gallon, 75,000-BTU unit from State, build date is 2011. Model number is A675XRRSL 300. Any help much appreciated! She's freezing in here.
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