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GE Recalls Microwave Ovens for Fire Hazard


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Washington, D.C./December 5, 2007 - Release #08-110

The U.S. Consumer Product Safety Commission, in cooperation with GE Consumer & Industrial, of Louisville, Ky., today announced a voluntary recall of approximately 92,000 combination microwave and conventional built-in wall ovens sold under the brand names: GE, GE Profile® and Kenmore.

The microwave oven has a defective door switch that can overheat and ignite plastic components in the control area, thus posing a fire hazard to consumers. There isn't any hazard with the lower thermal oven.

2007125162728_GECombinationMWOvenRecall.jpgThese appliances were sold at department and appliance stores from January 2000 to December 2003 for between $1,500 and $2,000. The ovens come in white, black, bisque and stainless steel. The brand name is printed on the lower left corner on the front of the microwave door.

The following model and serial numbers can be found inside the microwave oven on the left interior wall.


Serial number begins with: AZ, DZ, FZ, GZ, HZ,LZ, MZ, RZ, SZ, TZ, VZ, ZZ, AA, DA, FA, GA, HA, LA, MA, RA,SA, TA, VA, ZA, AD,DD, FD, GD, HD, LD,MD, RD, SD, TD, VD,ZD, AF, DF, FF, GF,HF, LF, MF, RF, SF,TF, VF, ZF

Recalled Kenmore Models: (All model numbers start with 911) 41485991, 41485992, 41485993, 41485994, 41489991, 41489992,41489993, 41489994, 49485992, 49489992, 47692100, 47699100,47862100, 47869100, 47812200, 47813200, 47814200, 47819200,47792200, 47793200, 47794200, 47799200

2007125162812_GECombinationMWOvenRecall2.jpgSerial number begins with: 0, 1, 2, 3

No injuries have been reported, but GE is aware of 35 incidents of minor property damage and one incident in which a fire damaged adjacent kitchen cabinets.

Inspectors finding these units should advise homeowners to stop using the microwave oven immediately and contact GE regarding their GE/GE Profile micro-oven combo or Sears for their Kenmore unit.

GE is offering a free repair or rebate on a new product, a $300 rebate toward the purchase of a new GE brand unit, or a $600 rebate toward the purchase of a new GE Profile brand unit.

2007125162842_GECombinationMWOvenRecall3.jpgSears is offering a free repair or $300 rebate toward the purchase of a new Kenmore brand unit.

For more information on GE /Profile units, contact General Electric toll-free at (888)-240-2745 from 8 a.m. to 8p.m. ET Monday through Friday, and 9 a.m. to 3 p.m. ET Saturday, or visit GE's Web site at www.geappliances.com.

For additional information on Kenmore units, contact Sears toll-free at (888) 679-0282 from 8 a.m.to 10 p.m. ET Monday through Saturday, or visit Sears' Web site at www.sears.com

To see this recall on CPSC's web site, including pictures of therecalled product, please click here.

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $700 billion annually. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard or can injure children. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the 30 percent decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

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  • 3 years later...

Our Ge Profile Microwave

Model PVM

Serial # sm903211b

Mff date Sept 2007

1800gecares( no they really don't Care!)

Ge profle microwave that we purchased from PC Richards caught fire during our christmas eve diner. It was less than 2 years old and had already required the transformer to be replaced by GE service. When I opened the microwave to see what was burning I got a face full of electrical fumes and smoke into my face. My friend managed to get us all out ok, but, this was a very dangerous situation. The smoke was overwhelming. The North babylon Fire Department came and did what they could, including removing the microwave from the wall and placing it outside. To be clear, it was not the food in the micro wave that was burning, it was a mechanical type of issue. GE gave us a case #11520361, this was a serious and dangerous situation, you need to find the other people with this microwave and warn them. This GE PRofile microwave is actually mfg for GE by Samsung, Ge has been giving us the runaround since the fire. GE took our info at their help desk, help desk did not pass the info to the proper dept as per GE and said it was in PC richards responsability, I called GE back Tuesday, they, they took asked for more info, told me to contact electric insurance group. Ge said thier tech had to look at it, mind you the fire happened Christmas EVE and they didn't get a tech to us till Thursday Dec. 30. GE would not authorize any clean up, hotel, or anything even though we let them know we have asthma. Their lawyer called me asking for info such as price of claim/damages, I didn't have that info.condesending Lawyer, Samsung called, the microwave was mfg by Samsung for GE profile. Their insurance is Chubb, It is now Thurday DEC 30, and still no authorization given for the clean up, hotel, or anything. They are dragging this out. DO NOT TRUST GE! DO NOT BUY GE! The transformer for the GE is SAMSUNG and others have had this problem. google GE microwave fire. The transformer is the apparantely the same one in SAmsung microwave. When you google Ge microwave fire you will see just how many other people have this problem. PS it is not true/full stainless steel and it rusts! DO NOT BUY GE PROFILE OR SAMSUNG. Call Consumer protection agency, Federal trade commission, and attorney general if you have this type of problem.

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