mthomas1 Posted August 13, 2008 Report Share Posted August 13, 2008 Originally Posted by Jeff Merritt the interNACHI site, reposted by permission: -------------- Since we last talked, Ideal discovered a software conflict that affects the testing of AFCI on the NEW dual protection style Siemens, Murrey and GE circuit breakers. We have worked with the engineers at these companies to resolve this issue and a free software upgrade is now available. The IDEAL models 61-059 and 61-165 are affected. We have had a shipping hold on these items since the problem was identified in February. We are now shipping product. Please ship your unit to Ideal San Diego for free software update and/ or repair or replacement. See attachment for the shipping address and be sure to include your return address. These will be returned to you upon upgrade. Please allow 14 days for turn around. Could you please also notify the other members of iNACH who own either of these testers and let them know that they should return them directly to the same address in the attachment above for free upgrade installation. Members who own the model IDEAL 61-058 ( the earlier version of the 61-059) can send these to the Ideal San Diego location with a check for $80 payable to ideal and they will receive a new 61-059. I hope this helps. Please feel free to call me directly if you have any additional questions regarding this return process. Send to IDEAL INDUSTRIES, INC. Att: AFCI Tester Upgrade 9650 Chesapeake Drive San Diego, CA 92123 Link to comment Share on other sites More sharing options...
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