Dave B Posted October 14, 2008 Report Share Posted October 14, 2008 I need a new a/c system, & I am considering 2 firms: www.airforcem.com and www.northtexashvac.com. What questions should I ask to ensure I get an honest deal? Quote Link to comment Share on other sites More sharing options...
Steven Hockstein Posted October 14, 2008 Report Share Posted October 14, 2008 Check their references (ask for clients from 2-3 years ago as well as recent references) Ask references if they are responsive on warranty and service. Make sure they are insured. Check their licenses Don't give a large deposit before they start. Ask if you can call their supplier to see if they owe them a lot of money. Ask what towns they work in and call the local construction office to see if they have a bad history. Ask for model numbers of equipment they intend to install. Ask who will be supervising the job and who will be on site to do the work. Cross your fingers! Quote Link to comment Share on other sites More sharing options...
ghentjr Posted October 16, 2008 Report Share Posted October 16, 2008 Call the local BBB and state consumer protection offices to see if complaints have been filed. Quote Link to comment Share on other sites More sharing options...
Jesse Posted October 16, 2008 Report Share Posted October 16, 2008 angieslist.com Quote Link to comment Share on other sites More sharing options...
Eric B Posted October 17, 2008 Report Share Posted October 17, 2008 Will they document and warrant that they'll install the system according to manufacturer Specs? Too often contractors will say "we've always done this way." Manufacturer warranties don't cover that approach. Quote Link to comment Share on other sites More sharing options...
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