chuckbowers

I bought a Mr. Slim 2-3 years ago, and found the system to be totally unsatisfactory. I am a graduate physicist, but, for the life of me, I cant operate the darned thing. I can request (i.e., set) a mode (say cool) and the unit haughtily pumps out heat. Any coordination with the settings and indications on the remote , compared to results by the unit, seems to be purely coincidental. I have contacted headquarters in Japan, and have had three different "qualified" technicians trying to make sense of the complex controller. I have concluded that their qualifications are minimal or nonexistent. They dont know any more that I do about it. I have advertised on Craig's list for a genuinely-qualified tech, with zero results. Thank goodness I have a gas fireplace to keep warm. Any suggestions? Is there a simple thermostat available?