We have an epoxy stone driveway damaged by hail. Freak hailstorm hit with baseball size hail. Had to had new roof, gutters, screens, mailbox, but the insurance adjuster is not familiar with the application and feels the damage was not caused by hail. We have had 2 companies that each have 20 years experience state in writing that the damage is consistent with hail damage. It's an expensive application so not many homes have this. The driveways faces East - direction the storm came from. We also have the application on a patio in the backyard (face West) and there is no damage. Insurance company just sent a structural engineer who stated there was no underlying damage to the concrete base - but he was no familiar with epoxy stone application!!! Help! Has anyone else had this problem - what was the resolution? How can we fight this? So - the insurance company sent a structural engineer who by his own admission knows nothing about epoxy applications. He said the problem was caused by vehicles and age and was delaminating - and they are denying the clai. We maintained the driveway and had sealed it the year before - the installer just inspected it and said in general it was very well maintained. His company also guarantees that the epoxy coating will not delaminate and the driveway is spalling. We all believe it was from hail - NEXT STEP ....fight the insurance company!
