I'm a software analyst - thinking about a HI career. Personally, I would use MYWEBEXPC.COM. We use their enterprise solution at webex.com for remote analysis and software support. MYWEBEXPC.com offers a similar free (as in beer) service including file transfer. You could also still use Remote Desktop. You were probably using Terminal Services before, but thie tutorial will show you how to use it on XP machines, save file transfer abilities. Anything else would be overkill. Let me know if you have any questions. Roy B. roy AT greenlightgroup DOT com