Hi - I use Report Host - an online report. Pic.s are limited in size, so they will not take up huge amounts of space in the report. I then e-mail the link to the client, and also most likely their agent. ( I have permission to send to the agent first.) No pdf.s - it is great.The report is available on line - forever - at least this is what the guys at Report Host say. As a service I do often mail a printed copy, it is not the norm around here, but I like to make this offer to the client. Cyndy