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  1. Paul, Thanks for the info. We mentioned this to our CSR yesterday and he said they are not required to go by anything in the IRC. He said it's just a guideline and can't be enforced. So, I guess they can slope all their other driveways as they should be, but ours doesn't qualify for that..Amazing he can say that. I guess we are just crazy for wanting water to actually drain away from our foundation! Anyway after arguing with our CSR for the past 2 weeks he finally sent a "denial" work order for our complaint. He actually made it official in writing that he "stopped by one day after it had rained, and although there is ponding it does not measure 3/16"..Still, for him to admit there is ponding is pathetic..He also wrote that the conrete sub stopped by one day to look at the slope that had been created after the first attempt to repair the area. He said that it was "per the desogn plan" and not considered a trip-hazard in his opinion. This is frustrating because he never even bothered to do a water test of the area and did we really expet the conrete guy to admit that HE made a mistake, TWICE!!! It's amazing to me that they can't send an independent party out to view and test the area. I also love how they both stopped by in secret without ever telling us. But anyway, now that they have officially denied the work order we can either accept it or fight them. I'd love to see the design plan the concrete sub mentioned. Funny how not a single other house among the thousands they have built has this "design plan." - I guess DR Horton is proud of the fact they build homes with standing water puddles that extend the entire lenth of one full 7 ft driveway slab! You have to give it up for the great quality work at "America's Builder"....Sorry, I'm just literally disgusted at the moment.
  2. Okay fellas, I realize I've dragged this post on long enough, so I have just a few final comments and questions and I'll be on my way. Please just understand I am trying to gather as much info as possible before deciding on whether or not we need to go the legal route. We really don't want to have to do that, so I am exploring all possible options. Anyway, I checked with the building officials in the county we live in and I found out that they use the following: Adopted Codes International Building Code (2000 Edition) International Residential Code (2000 Edition) - So, I wonder if when our builder's sub did the concrete work, do they still have to abide by the codes above? I read that the IRC requires a 6" slope away from the foundation within the first 10 ft. It's clear to the naked eye that we are lucky to have a 1" slope over the first 10 ft. The front slab in question is about 7 ft long by itself and it's a good 5+ ft after that before there is any sort of slope. We had a bit of rain here in AZ right before the sun came up this morning. Anyway, I walked outside an hour or so later and of course all my neighbors had dry driveways. On the other hand we were "lucky" enough to have a nearly 7 ft in length puddle waiting for us. Mind you, it's been nearly 12 hours since it rained and our puddle is still there! So, here's my question....Our CSR has already admitted that we do indeed have ponding water. His reason for not attempting to repair it is that he doesn't feel it is more than 3/16". I wonder if we can argue back that they are in violation because we do not have the required 6" of slope within the first 10 ft? The standing water is sooooo very close to the 3/16" in depth. I can easily fit a nickle under water but when I stack a nickle and a dime it's darn close. But still, to have a puddle covering the length of our slab just seems ridiculous. I've attached a few photos of our puddle today. These were taken about 5 hours after the rain had stopped. Not to mention we didn't get that much rain at all. Anyway, please let me know if it would be appropriate to at least challenge him on the IRC issue...Thanks again for all your help! You guys really have been great and I truly do appreciate all the information that has been provided! Download Attachment: Driveway01.jpg 121.77 KB Download Attachment: Driveway02.jpg 106.39 KB Download Attachment: Driveway03.jpg 148.16 KB
  3. Thanks, Bob I too think that's what he was referring to, but there's also mention of a trip hazard there as well. I did my own water test yesterday and there are a few spots on the slab that are right at the 3/16" mark. I guess was concerns me most is the area that is in question here. The slab is approx 9'x 7' and when flooded, the standing water covers just about the entire length where the slope was created. I guess what I'm mosy confused about is that everything I've read states that water should flow away from the foundation. This water does not flow anywhere! It literally sits there until it evaporates, which can sometimes take days. - My worry is that the AZ ROC rep might say the water is right at 3/16", and nothing would have to be done, yet it's more than obvious that water doesn't flow away as it should. Is there not some national standard in regards to concrete that states there must be a slope away from the foundation? Sorry for the continued rant, but it just seems like we are getting the complete runaround from our builder here. It's just frustrating to walk outside a day or two after it rains and see puddles in our driveway and yet all my neighbor's have totally dry driveways, and they were all done by the same builder.
  4. Chris Prickett: Which standard of workmanship were you exactly referring to on page 13 of AZ ROC workmanship standards? The only reason I ask is because we finally got a response from our builder and they are now saying all the work is up to standard and to not waste our time going through AZ ROC. ANYTIME we've ever brought an issue up with our CSR he always says "it's within code, so don't waste your time" but then HE always offers to contact the AZ ROC on our behalf to set up a visit from them. I think 95% of his customers here this and just take him at his word. Anyway, he said it's not a trip-hazard, yet won't answer a direct question when we ask him why no other house but ours looks like this. We also told him we have water that ponds for 3-4 days after a time on our driveway after it rains. He then said that as long as it's only ponding on the driveway that they can't do anything about it and that it's normal and the AZ ROC would again be in their favor. Mind you, we didn't get a reponse from him until after we contacted corporate. He ignored our calls for the last week until yesterday when we called corporate. He then sent his "concrete guy" to stop by and look at our situation...Funny though they did not bother to do a water test or to even look at our garage floor, which again, is 3-4" lower than all the other homes at the opening. He said that he drove out here one day after it rained and look at the driveway. He agreed that it ponds water but not enough to be a problem. I don't buy that for a second. Anyway, I was just curious which section of the AZ ROC workmanship standards you were looking at on page 13? - Thanks
  5. Of course I realize it evaporates (I'm not the sharpest tool in the shed, but there's still some hope!)....But I think I'm askig more along the lines of the elements of the cement, house foundation etc as far as water entering? Given that our driveway doesn't slope away from our foundation as it should, I just wonder how much water is entering our soil that shouldn't, etc. I guess in reality there is no way to answe that without seeing our house in person. Sorry, just tack this question up to me thinking out loud, while at the same time sitting too close to my computer!
  6. Ok, no laughing...This is likely the "dumb question" of the day..Again, I'm not an expert like you guys nor can I even remember the last time I stayed at a Holiday Inn! Anyway, we've had a bit of rain here in AZ the past few weeks. Heck, I even washed my car once in the last week. Needless to say that after these events we have the standing/ponding water problem on our driveway. The water literally sits there for days. Okay, time for the question......How much of this water is likely absorbed into the cement and then into the soil beneath? I realize we have very expansive soil here in AZ and I'm curious how much possible damage this might be causing? Needless to say it's EXTREMELY frustrating to walk outside a few hours after it has rained and look around at all the houses on our steet and see that their driveways are actually slope to force water away from the house! Imagine that concept! Normally by about day 3 or 4 ours has finally gone away, but where does it go?
  7. Thanks, Scott.......We'll get in-touch with you very soon.
  8. Well, it finally happened! I knew it was just a matter of time..Yesterday some guy was going door-to-door selling the usual crap, and as I opened the front door he was wiping off his pants. He said he tripped on our driveway as he walked from our neighbor's house over to ours. I asked him where he tripped, and of course it was right where the driveway slab slopes up to the walk-way. He didn't seem to bothered by it but he did actually ask me why ours was like that? Of course I just smirked and had to bite my tongue! Still, I can only imagine what trouble this might have caused if he had really hurt himself. That would not have been a pretty situation! Anyway, today is the 30th day since our 1-year walk-through and we still have yet to hear back from our CSR. I need to look into it further, but I think remember reading somewhere that in AZ. the builder/contractor had to at least do some kind of work within 30 days? I've tried to contact a few concrete experts and am waiting to hear back from them on whether or not this is something that can be fixed as it should be. Based on the window cracks, unlevel floors, etc. I wonder what really is going on here. I swear if we ever get out of this house ( which I doubt ) I will never buy another home in the state of AZ as long I live! I even looked in the garages of some other homes on our street ( same builder ) the space in their garages below the baseboard (not sure what it's called) never got measured more than an 1"....In our garage it is about 3.5". At about the halfway point of our garage it just drops from about 1" to 3"+. Again, in the other garages it pretty much stayed at 1" for the entire length of the garage. Also, this past week when it rained our side door in our garage leaked water, this even after they "fixed" this as well many months back. This was at about the same time they that they "fixed" our driveway. Anyway, sorry for the vent, fellas. I think my blood pressure is shooting through the roof and I'm probably on the verge of a heart attack from all of this. - Just for kicks, I included a picture as well of the dirt that enters our home through our windows...This occurs on every single window that opens.. We were of course told that this is normal and nothing can be done about it! I also included a picture of one of our windows that is cracking along the inside. During the day you can actually hear the window make "popping" sounds as the crack gets larger. This is happening on quite a few of our windows. Again, I apologize for my ramble! Download Attachment: Garage baseboard.jpg 126.72 KB Download Attachment: Garage side door water leak.jpg 102.84 KB Download Attachment: Window Cracking.jpg 83.78 KB Download Attachment: Window Dirt 2.jpg 118.96 KB Download Attachment: Window Dirt 3.jpg 104.58 KB
  9. Thanks Gary, You guys have been awesome and I've definietly learned a great deal from this site. Scott has already contacted me and left me some solid information. Hopefully we'll get back in-touch when he gets back from the conference in CA. I just am trying my best to explore all possible options before hiring an attorney to proceed forward. But man, as I sit here and write this I can literally hear my house "cracking" and "popping" around me. My patience is defintely being testest and when you get zero help from your builder it just makes it that much more frustrating. And it's supposed to rain tomorrow, so I can look forward to having a mini-pond right in my driveway. Maybe I should just stock it with some fish and kick back and relax!
  10. Hey guys....Still no luck with our builder...We've been waiting about 3 weeks now to hear from them in regards to our last walk-through, in which we noted the trip hazard and the water ponding. In the past they always had a response/work schedule back to us within 3-4 days. So, I'm guessing they must be deciding how they are going to respond to this situation. Anyway, we still would like to get the house looked at by an expert such as a structural engineer. So, if anyone knows of a good one in the Phoenix area please let me know! Thanks!!
  11. Chris....WOW, you are awesome..If only we had used someone like you from the beginning I doubt I would be sitting here spending hours each day on-line researching what we should do. I guess the main reason I mentioned getting an attorney now would be because they would have the experience in writing these formal complaints. My biggest fear is that we would attempt this on our own only to have the builder come back and use something we wrote against us later on. This is the reason why we have yet to contact the AZ ROC, simply because I want to make sure the complain is properly phrased, etc. We would not only need to make a complaint in regards to the driveway issue, but also the upstairs floor not being level along with the hallway downstairs having a 3/8" dip in it. It gets even "better"....Our inspector documented that every single window seal should be replaced. We also have a bedroom right at the front of the house that is downstairs and has it's own roofing. Anyway, last Summer it was so hot in there we couldn't even use the room and now in the winter we can't use it because it gets so cold at night. Our inspector documented that he feels there wasn't any or enough insulation installed. Of course there is no attic entrance to confirm it so we would need to hire someone to create one to get a look. Anyway, this house has been a nightmare and our complaints to our builder have always seemed to fall upon deaf ears. You can't take but so much of this before you decide enough is enough already. I guess I'll get back to my research as to what our options might be....Talk about pain and suffering! LOL
  12. Hey Guys... Again I definitely appreciate all your responses. So, I did confirm today that the walkway leading to the frontdoor is also on a post-tension slab, as of course is the garage. The main thing we are upset with is the fact that our home is the only house in our entire subdivision that has this problem. I counted today 15 exact models of our home and ZERO had this problem. The grading all looked exactly like what I showed you in the last picture of another house. I am by no means a lawyer but based on everything I've read wouldn't this be considered a construction defect? We hired a new inspector at the 6-month mark and he tested the area and noted that the slab was ponding water in his report. So, for our final inpsection we really asked around and he was by far the best of the 3. He noted in his report that it is a trip hazard and that it ponds water. He just sat there shaking his head at what they did and said that no matter what they do this will always be a problem. He recommended that we fight them as hard as we can on this because by no means should this have ever happened. Basically, at this point our builder won't even give us the time of day on this so I am thinking we might have to hire an attorney. I hate having to do that, but if we do make reports to the AZ ROC, BB, AZ Attorney General's office, etc. I want the complaints to be worded correctly. Plus, I fear we have major issues with the upstairs not being level. I swear you can't walk into any room without stepping on loose floorboards, etc. Anyway, do you all think we should look into hiring a structural engineer or someone like that to write up an official report on this or should we just get an attorney and let them decide what to do? PS- Anyone here in AZ that might know of a good construction defect lawyer, please send me a PM! Thanks Again!!
  13. Hi Randy Thanks for your response. The only reason I use the term "trip hazard" was because that's how our inspector noted it in his resport and when I looked up the codes on-line they define a trip hazard as any "vertical displacement between any two adjacent slabs". And truth be told, if you are walking from the far side of the driveway up to the front door, you can easily trip over the difference in elevations. I've included a picture here of what all the other similar models look like and you can see the difference in pretty obvious. We were actually told by our builder that they can't do anything at all to the walkway, not sure if that means it's also on a post-tension slab or not. I would imagine that if they could do anything they would have when they initially tried to fix the problem. Thus, I think that may be the problem. If they did the original pour 3" off. They can't re-grade the garage at this point nor can they re-grade the walkwak. The walkway does extend about half the length of the driveay, and then wrapes around the front of the house. Picture of a similar model: Download Attachment: House Defects 028.jpg 146.61 KB
  14. Hello.. We just had our 11-month inspection and though we have MANY problems with our home, I thought I would get some opinions on one of the major problems we have. By no means am I an expert, so please have some patience with me! Right after moving-in to our new home here in AZ, we noticed water was draining into our garage anytime it rained. So, we called our builder to have it fixed. They tore up 2 driveway slabs and re-poured the cement to attempt to eliminate the water leak. Well, the water no longer comes into our garage, however, it now ponds on the slabs anytime it rains. Water was present after our last rain storm for nearly 2 days. Even worse, there is a huge trip hazard now between the slabs. There is about a 3" deviation between the garage/driveway slabs and the walkway leading to our front door. We mentioned this to our builder at the 6-month mark and they basically blew us off saying they would take a look at it later on at the 1-year mark. Anyway, we've had 3 inspections done on the home and it wasn't until the last one where our inpsector really took notice of the problem. Please note that our home is built on a post-tension slab. Our inspector noted that no matter what they do now there will always be a problem. If they attempt to somewhat level off the trip hazard as they did with the original pour, that will just push any water right back into the garage. We even looked into selling our home, but our agent said that this problem will be noticed by any decent inspector and that any potential buyer will want it fixed before they agree to purchase the home. It just seems unacceptable to me that we are looking at losing a decent chunk of change because of the builders mistake. There are at least 10+ identical models of our home on our street and NONE has a problem like this. All their driveways are level with their walkways.- This is in addition to the fact that our upstairs flooring is about 1/2" uneven as well and they refused to fix that. We have loose floorbaords in just about every room upstairs, which I would have to think is associated with the fact the entire upstairs is not close to being level. We also have a "dip" in our main hallway downstairs that we measured at 3/8". Anyway, sorry for the ramble. I have many pictures if needed. Any opinions on what we should do from here will be greatly appreciated. Also, any advise on whether or not this slab problem can be ever repaired to code will be appreciated as well. Thanks! Download Attachment: House Defects 057.jpg 128.86 KB Download Attachment: House Defects 073.jpg 144.66 KB Download Attachment: House Defects 077.jpg 133.47 KB
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