I use Reporthost and it works well for me. I used a handwritten report, delivered onsite, for two years and it almost put me out of biz. This web based report has canned concerns that are easily edited, links built in, [EPA, DOS, Handyman, and other info sites], holds as many pics as I want, [click on the # at the bottom of the concern and it takes you right to the pic], and has disclaimers, ommissions and header already attached. The best part is I spend the time with the client, not writing! Also all the other reasons mentioned.