I have had two such experiences with E&O insurance and both have left me wondering why we pay the high premiums when the insurance companies settle without a fight. My first experience was a $5000 deductible with a claim for $7000. Even though my report covered the issue, the insurance quickly determined that they would settle and would I please send them a check for $5000.. I refused and said I will fight them with my own attorney. It took 2 1/2 years but finally settled with a check for $750. The attorney fees were only $1200 which I was thankful to settle for less. I switched insurance companies and went with a $1000 deductible this time. After 4 more years, I had a claim which was again fully documented in my written report( as pointed out by their adjuster. It took three days for someone in the main office to call for the $1000 check. I have been without E&O insurance since then and have not missed it. It is unfortunate that E&O puts the inspector at risk of lawsuits but that is the reality.