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Article: Bird's-Eye View: Why home inspectors are trading apologies for drones
InspectorPro Insurance posted a topic in Roof Forum
Hi TIJ readers! When we started this article, we wanted a better understanding of the role drones play in the home inspection industry. Why are inspectors turning to drones? Are there good and bad times to use drones? And, from our claims data, what's working to protect inspectors from drone-related claims? After lots of research and talking to 10 home inspectors, we had A LOT of material. So, we decided to break the topic up into two articles. Here's Part 1 of two in our drone series. Best, Stephanie Bird's-Eye View: Why home inspectors are trading apologies for drones This is Part 1 of a two-part series on drone inspections. Be sure to tune in February 15th to learn five ways to avoid drone-related claims. Before drones gained popularity in the industry, Jon Bolton of The Inspectagator in Florida had an inspection of a two-story property. He couldn't get up on the roof without an extension ladder, and he didn't carry one. So, he called the real estate agent to tell them he would not be able to inspect the roof. The agent replied: "That's not my problem. It's yours. [The client]--he's an attorney and wants the roof looked at. And you've been paid for it." After hanging up the phone, Bolton found a friend with an extension ladder and performed the roof inspection. While he was up on the roof, he discovered some significant defects. "I was like, 'Thank you, Lord, that this whole thing happened.' Otherwise, [the client] would have moved forward, discovered the roof leaks, and been really [upset]," Bolton said. "And, [since] he's an attorney, he had the ability to make my life miserable." Since having that experience several years ago, Bolton has searched for ways to inspect otherwise inaccessible roofs. Rather than apologize for being unable to get to the roof--and running the risk of incurring the second most common type of claim in the industry--Bolton and other inspectors have begun using drones to better serve clients and manage their businesses' risk. Learn more about why home inspectors are turning to drones and the pros and cons of drone inspections by clicking "Read More" below. [READ MORE]