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InspectorPro Insurance

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  1. InspectorPro Insurance

    3 inspection photos you should take to manage your risk

    Thanks for the feedback, everyone. Fair point, @ejager, that it's not so much 3 photos as it is 3 types of photos or even methodologies. However, other than that, I think we're more on the same page than you realize. We also don't advocate further skewing client expectations by going far beyond the scope of an inspection with things like pictures of all sides of pristine appliances and unnecessary measurements of the property. Instead, we encourage home inspectors to take photos as they go that create a solid record of what the property looked like on the day of the inspection. Doing so helps them to explain and defend their inspection findings. (See @Mike Lamb, @inspector57, and @Jim Baird's replies as they are good examples of the principle we described in action.) At the end of the day, risk management is all about what you can do to protect your business. Inspection photos are one of the many avenues inspectors can and should take to mitigate risk. It's up to each individual inspector's best judgment to decide what is and isn't relevant when they're taking photos and putting them in the report. However, in our decade's worth of claims experience, we've found that home inspectors do best when they take more photos rather than less and when they have at least a few "big picture" photos and/or photos that show what they observe.
  2. Hi TJI Readers! Stephanie here with InspectorPro Insurance. We've been putting out a bunch of educational material for home inspectors, and we'd love to share it with you. You don't have to be insured with us (or insured at all) to benefit from most of the articles, which focus on risk management and business growth. Read our latest article by clicking here, or start with the excerpt below. The article discusses the power of inspection photos and suggests a few often overlooked shots you can be taking to protect your business. We even share several examples of actual claims to show how inspection photos can help stifle allegations. I'll make a point to post excerpts and links to the articles more in the future. Enjoy! Stephanie Jaynes Content Marketing Manager InspectorPro Insurance ### 3 inspection photos you should take to manage your risk In North Carolina, a home inspector performed an inspection on a property that had been vacant for about 18 months. During the home inspection, the inspector ran the water in the various fixtures, including the shower directly above the kitchen. The inspector photographed the kitchen, including the ceiling, which, at the time, showed no signs of any deficiencies. Upon moving in, the clients found a large water stain above the kitchen sink and below the master bath?s shower. The fact that the stain was dry created some suspicion as to how long the stain had been present. The claimants alleged that the stain must have been there all along. However, the inspection photos showed the exact area now exhibiting a water stain. The photos revealed that there was no staining at the time of the inspection. It was possible that the shower test caused the water damage. However, the inspector could not be responsible for the damage caused during the course of normal inspection operations. In case you haven?t heard it enough, here?s the old adage again: A picture is worth 1,000 words. In an industry like home inspections, photos can do wonders. They can help inspection clients understand your findings and put them into context. They can bring reports filled with descriptions laced with technical jargon to life. .... In this article, we go over a few of the essential but often overlooked inspection photos you should take at your inspections. While not technically exhaustive, this list serves as a reminder of what a powerful risk management tool inspection photos can be. After all, one of these inspection photos could help you stifle a claim. [READ MORE]