Right. We are , as a group literareily (What, I'm not allowed to make up a word?)challenged. I am regularly shown 45 to 65 page reports that can not be deciphered for all of the boilerplate BS. A small amount of boilerplate (adjusted slightly for each case) saves time, but geeze, when does it end? Whether we want to admit it or not, we are also in the communication business. You can be the best inspector that ever crossed the street, however, if you can not effectively communicate your findings without copious amounts of CYA or circular prose, what good are you? It is, what it is. Write it clearly, tell them what it means to them and move on. Glenn (PS: Yes, I know there were typos in this. When I chat with friends, I do not bother with spellcheck. I always assume that when among friends, I can relax a bit. Sorry.)