Rachel Anderson Posted May 3, 2022 Report Share Posted May 3, 2022 Hello – my company released a new texting service (deleted) and I was hoping to learn from some of the pros in this forum about if and how they use texting for their home inspection business. We had a few home inspectors reach our sales team last week so trying to understand the industry's needs. Do you have an assistant or partner that should share your phone number/messages? Do you exchange photos with clients? Do you ever send reminders for scheduled appointments? If you don't text, what forms of communication do you use? Thanks! Quote Link to comment Share on other sites More sharing options...
Jocelyn Fulljames Posted May 10, 2022 Report Share Posted May 10, 2022 Hello! On 5/3/2022 at 5:50 PM, Rachel Anderson said: Do you have an assistant or partner that should share your phone number/messages? Do you exchange photos with clients? Do you ever send reminders for scheduled appointments? If you don't text, what forms of communication do you use? In our company we send out automated texts via our scheduling app (Acuity) You mean to validate who we/they are? If so, nope. Absolutely we do! Texting is great, but if we couldn't use that for some reason we'd use email. Hope this helps! 1 Quote Link to comment Share on other sites More sharing options...
Rachel Anderson Posted May 18, 2022 Author Report Share Posted May 18, 2022 On 5/10/2022 at 8:23 AM, Jocelyn Fulljames said: Hello! In our company we send out automated texts via our scheduling app (Acuity) You mean to validate who we/they are? If so, nope. Absolutely we do! Texting is great, but if we couldn't use that for some reason we'd use email. Hope this helps! Thanks very much @Jocelyn Fulljames! About the photos, I was thinking along the lines of sending inspection photos – does that ever happen over text? Quote Link to comment Share on other sites More sharing options...
Bill Kibbel Posted May 18, 2022 Report Share Posted May 18, 2022 3 minutes ago, Rachel Anderson said: Thanks very much @Jocelyn Fulljames! About the photos, I was thinking along the lines of sending inspection photos – does that ever happen over text? Photos go in the reports, not texts. 1 Quote Link to comment Share on other sites More sharing options...
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