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Do You Use Texting for Your Business? Looking for Feedback.


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Hello – my company released a new texting service (deleted) and I was hoping to learn from some of the pros in this forum about if and how they use texting for their home inspection business. We had a few home inspectors reach our sales team last week so trying to understand the industry's needs. 

  • Do you have an assistant or partner that should share your phone number/messages?  
  • Do you exchange photos with clients?
  • Do you ever send reminders for scheduled appointments? 
  • If you don't text, what forms of communication do you use? 

Thanks!

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Hello!   

On 5/3/2022 at 5:50 PM, Rachel Anderson said:
  • Do you have an assistant or partner that should share your phone number/messages?  
  • Do you exchange photos with clients?
  • Do you ever send reminders for scheduled appointments? 
  • If you don't text, what forms of communication do you use? 
  • In our company we send out automated texts via our scheduling app (Acuity)
  • You mean to validate who we/they are? If so, nope.
  • Absolutely we do!
  • Texting is great, but if we couldn't use that for some reason we'd use email.

Hope this helps!

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  • 2 weeks later...
On 5/10/2022 at 8:23 AM, Jocelyn Fulljames said:

Hello!   

  • In our company we send out automated texts via our scheduling app (Acuity)
  • You mean to validate who we/they are? If so, nope.
  • Absolutely we do!
  • Texting is great, but if we couldn't use that for some reason we'd use email.

Hope this helps!

Thanks very much @Jocelyn Fulljames! About the photos, I was thinking along the lines of sending inspection photos – does that ever happen over text?

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