Engineer99 Posted February 15, 2020 Report Share Posted February 15, 2020 (edited) I have a Heat n Glo gas fireplace. It’s likely a 2001 model. It has a simple on/off switch and a pilot that stays on continuously. When we turn the switch to on, the fireplace lights for a few minutes and then shuts off, but the pilot stays lit. If you leave the switch in the “on” position it will continuously relight itself and shut off. What could be the issue? Edited February 15, 2020 by Engineer99 Fixed subject Quote Link to comment Share on other sites More sharing options...
Dave K. Posted February 16, 2020 Report Share Posted February 16, 2020 I recommend starting with the model number and the following link to the manufacture: https://www.heatnglo.com/owner-resources/troubleshooting-and-faqs. The site also have instruction manuals, installation guides, and parts lists specific to you model. Quote Link to comment Share on other sites More sharing options...
Jim Katen Posted February 17, 2020 Report Share Posted February 17, 2020 Is this a ventless model? Quote Link to comment Share on other sites More sharing options...
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