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heat n glo SL-550TR-C not working

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Our unit is 10 years old. Today it stopped igniting. We can hear the receiver click when we push the "on" and "off" buttons on the remote. We changed out the batteries anyway, but didn't make a difference. The ignitor box has a red light that is lit. Does that mean we have a problem with the ignitor box? Any ideas how to fix this?

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Thanks for your response. I tried the manual switch and nothing happened. From my research, I'm guessing the breakdown is with the DSI box. I have a repair person coming to check it out on Thursday as I don't feel comfortable fooling around with the ignition mechanism. But if you have any other suggestions for a lay person, please let me know. I will check the warrantee as that is a great suggestion!


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  • 1 month later...

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