Thank you very much for your concern, Last night Norton (Symantic) got in touch with me and it appears that they figured out the problem, only time will tell. By the way, like you suggested, they installed Firefox, and explained it was a more secure browser to use. So far, so good. I will mention one thing that I'm noticing right now as I'm writing this response. There is now a "spellchecker" that is underlining my errors as I type. I don't know if that has always been here, or if it's part of Firefox, but I've never noticed it before. Wow!!! Thanks again, StevenT