I got hooked into this mess a few years back when business was slow. Lots of "looky Lou's" and competitors price shopping. The company withdraws the money directly from your account and you're supposed to get credit for any disputed leads. The burden is on you to resolve disputes. In one case the lead, not having made an offer on any specific property, was "thinking" of buying a house, so I told him I couldn't give him a price. I disputed the charge. The company said that was a legitimate lead because I can "track" him as a "prospect". You get caught in a revolving door of disputing leads all the while they keep pulling from your account. Sound fun? Getting these leaches off your ass is another story. They don't want to close your account but put it on a 30 day hold. Again, the burden is on you to remember to extend the hold, or else one day here comes a flood of bullsh!t "leads" that you will end up paying for. Even when you demand to close the account, they will try to put you off until the account manager, or some other title can talk to you. Nobody seems to have the authority. I had to threaten legal action before it finally stopped. I did get some jobs from this. I figured I broke even financially (not including the frustration), which means that all the while I was working for them. [:-dunce]