slinger2k Posted March 15, 2005 Report Share Posted March 15, 2005 I let my temper get the best of me last week and sorta blasted a client (not really the client - the girlfriend of the client - she put her nose where it didn't belong). Anyhow, the client's girlfriend forwarded the an email (not the most professional) to the referring party (an appraiser - her friend). The appraiser got really ticked off, called us completely unprofessional, and, is now forwarding the same email to other real estate professionals demanding our removal from the referral loop. I have apologized for the outburst, however, is the appraiser being a hypocrite? Quote Link to comment Share on other sites More sharing options...
DonTx Posted March 15, 2005 Report Share Posted March 15, 2005 This sounds like we need to hear the full story! By the way, if someone started forwarding an email of mine like that, I'd have to ask them to have their attorney look up the definition of defamation and while he/she's at it, privacy laws. Quote Link to comment Share on other sites More sharing options...
Jim Morrison Posted March 15, 2005 Report Share Posted March 15, 2005 There is no law prohibiting your client from forwarding your emails. If you can't stand behind it, don't write it. On the face of it, there is nothing wrong with what happened. Perhaps you'd like to share some more details? Quote Link to comment Share on other sites More sharing options...
kurt Posted March 16, 2005 Report Share Posted March 16, 2005 1st rule of inspectin': Don't lose one's temper. Especially w/ the customer's girlfriend/dad/father-in-law/etc.... It's a lose-lose situation. Doesn't matter what happened, who said what, who was an asshole, who did what, or whatever. All you can do is apologize profusely & repeatedly, and forget about salvaging anything other than a fresh start. If you blew presence on site AND sent a bad email (huge mistake) you should also probably give them their money back. Quote Link to comment Share on other sites More sharing options...
chrisprickett Posted March 16, 2005 Report Share Posted March 16, 2005 The cat's out of the bag, and you'll lose business. I've learned to be humble in this business. About once a week I have every right to blow someone's doors off. The trick is to NOT do it. Thank goodness my wife can take a punch![] Quote Link to comment Share on other sites More sharing options...
slinger2k Posted March 16, 2005 Author Report Share Posted March 16, 2005 The situation is somewhat complex. I didn't rip into her on site. Didn't really rip into her at all. The "unprofessional" portion was following our action to refund the inspection fees and void our agreement with the client (retired builder/contractor to boot). Cheap shots came our way from the client (and girlfriend). We decided that in our best interest, we should sever the relationship (I could foresee legal problems down the road). The expectations of the client (they are a stretch) could not be met. I called her and her boyfriend "nuts" and explained if they didn't intend to use our report as intended, they shouldn't have contracted us in the first place - so we were refunding her money and good luck trying to find an inspector to fit your mold. I'm still ticked that the referring party felt it was her place to share confidantial correspondence (that did not involve her directly) with outside parties. I don't see the professionalism in that action, thus, she is a hypocrite. Quote Link to comment Share on other sites More sharing options...
Neal Lewis Posted March 16, 2005 Report Share Posted March 16, 2005 Slinger, Is the situation bad enough that you now have to sell your business?! BTW Any chance you could be in Jersey? Quote Link to comment Share on other sites More sharing options...
DonTx Posted March 16, 2005 Report Share Posted March 16, 2005 My guess is Maryland... Quote Link to comment Share on other sites More sharing options...
slinger2k Posted March 16, 2005 Author Report Share Posted March 16, 2005 Don's correct and we are just looking at other opportunities, nothing firm yet. Quote Link to comment Share on other sites More sharing options...
Rob Amaral Posted March 16, 2005 Report Share Posted March 16, 2005 Guys...TIJ posts get plastered on the web via Google... check it out. "Think before ye post".. Quote Link to comment Share on other sites More sharing options...
slinger2k Posted March 16, 2005 Author Report Share Posted March 16, 2005 Rob's post ???? Quote Link to comment Share on other sites More sharing options...
Darren Posted March 16, 2005 Report Share Posted March 16, 2005 Near Ocean City? I'd think I'd like to move to that area, lots & lots of golf courses. Darren Quote Link to comment Share on other sites More sharing options...
Jim Baird Posted March 16, 2005 Report Share Posted March 16, 2005 to quote John Prine, troubador extroardinaire, from his song, "Dear Abby" "Dear Slinger, dear slinger You have no complaint, You are what you are, You ain't what you ain't, So listen up buster, and listen up good. Stop wishing for bad luck and knocking on wood. Signed, Dear Abby" Quote Link to comment Share on other sites More sharing options...
Darren Posted March 16, 2005 Report Share Posted March 16, 2005 No, No, No Jim... The right song goes like this: Do you know what you are? You are what you is! You is what you am, A cow don't make ham. You ain't what you not, So see what you got, You are what you is And that's all there is (FZ) Darren Quote Link to comment Share on other sites More sharing options...
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