Jim Katen Posted December 7, 2014 Report Share Posted December 7, 2014 Does anyone (Tom Raymond?) know how to figure out the name of the manufacturer of this window? A bunch of them are fogging and the owner would like to know if the warranty is still in effect. Click to Enlarge 19.75 KB Click to Enlarge 21.18 KB Quote Link to comment Share on other sites More sharing options...
Scottpat Posted December 7, 2014 Report Share Posted December 7, 2014 Well if I'm reading the label correctly, the company ID is ALS-1. According to http://www.aamanet.org/general/3/446/ar ... -directory That code is for ARCO. It looks like ARCO was bought by http://www.alscometals.com/timeline.php Quote Link to comment Share on other sites More sharing options...
Jerry Simon Posted December 7, 2014 Report Share Posted December 7, 2014 Not that this at all applies, but many fogged-glass warranties are pro-rated, ten-year deals. . . Quote Link to comment Share on other sites More sharing options...
Jim Katen Posted December 7, 2014 Author Report Share Posted December 7, 2014 Thanks, but this house was built in 2007 and the windows seem to be the same age. It looks like Arco last made windows in the mid-80s. . . Several manufacturer's around here will give a lifetime warranty against seal failure to the original homeowner, but only a 5-year or 10-year warranty to subsequent owners. If they can find the manufacturer, they can find out whether or not the warranty is in effect. I always find it disconcerting when a manufacturer is unwilling to put its name on its product. Quote Link to comment Share on other sites More sharing options...
Marc Posted December 8, 2014 Report Share Posted December 8, 2014 Jim, take a look at ''Looking for a Code' at the NAMI web page below. Code trace Marc Quote Link to comment Share on other sites More sharing options...
patt Posted December 8, 2014 Report Share Posted December 8, 2014 The only information I have in my widow folder regarding ALS / ALS-1 is a 2008 listing by AAMA for the extrusion Click to Enlarge 10 KB Certified Profile Licensees AAMA Fenestration Exterior Profile Certification Program 11-17-08 Listing by Manufacturer Code PVC - AAMA 303, Voluntary Specification for Poly (Vinyl Chloride) (PVC) Exterior Profiles ALS-1 Alside Premium Building Products P.O. Box 803 265 Congress Street West Salem, OH 44287-0803 Doug Fritz (419) 853-4656 email: dfritz@alside.com Download Attachment: Certified Profile Extrusion Licensees List_11-17-08.pdf 125.73 KB Quote Link to comment Share on other sites More sharing options...
Jim Katen Posted December 8, 2014 Author Report Share Posted December 8, 2014 Jim, take a look at ''Looking for a Code' at the NAMI web page below. Code trace Marc Thanks. That page led me to this one: http://www.cleartech6.com/~namicert/ind ... Itemid=152 It lists the codes for all of their manufacturers, but ALS is not among them. I sent them an email and will follow up with call tomorrow. Quote Link to comment Share on other sites More sharing options...
mjr6550 Posted December 8, 2014 Report Share Posted December 8, 2014 I believe it may be Alside Window Company. Quote Link to comment Share on other sites More sharing options...
patt Posted December 8, 2014 Report Share Posted December 8, 2014 From the Alside Western Warranty for window after 2008 Only those window products manufactured in Bothell, WA or Yuma, AZ after December 1, 2008, shall qualify for the terms and conditions of this written warranty. Extract from warranty Lifetime Limited Warranty ? Insulating Glass Unit The hermetically sealed insulated glass unit of the Alside Vinyl Window and Patio Door System is warranted for as long as the Original Property Owner shall own and live in the property from date of window installation against development of material obstruction of vision occurring from manufacturing defects, resulting from film formation or dust collection between the interior glass surfaces, caused by failure of the hermetic seal, under conditions of normal use and service. Quote Link to comment Share on other sites More sharing options...
Jim Katen Posted December 8, 2014 Author Report Share Posted December 8, 2014 From the Alside Western Warranty for window after 2008 Only those window products manufactured in Bothell, WA or Yuma, AZ after December 1, 2008, shall qualify for the terms and conditions of this written warranty. Extract from warranty Lifetime Limited Warranty ? Insulating Glass Unit The hermetically sealed insulated glass unit of the Alside Vinyl Window and Patio Door System is warranted for as long as the Original Property Owner shall own and live in the property from date of window installation against development of material obstruction of vision occurring from manufacturing defects, resulting from film formation or dust collection between the interior glass surfaces, caused by failure of the hermetic seal, under conditions of normal use and service. Thanks Peter. I missed your first post by about a minute. Interestingly, NAMI returned my email within 10 minutes (on a Sunday afternoon, no less) with the name of Alside. They said that Alside is no longer with NAMI. I sent my customer the warranty information and Alside's warranty desk help number. Thanks everyone. Quote Link to comment Share on other sites More sharing options...
Tom Raymond Posted December 8, 2014 Report Share Posted December 8, 2014 I'm late to the party. I would suggest you advise the owner to request sashes. Most vinyl manufacturers won't have an issue with providing sashes and the repair becomes akin to changing light bulbs. I was involved in a whole house seal failure event with Hurd products. The homeowner was shipped loose IG units under warranty and left to find an installer on their own. No one would touch it and the glass sat in their basement for years. Quote Link to comment Share on other sites More sharing options...
Jim Katen Posted December 8, 2014 Author Report Share Posted December 8, 2014 I'm late to the party. I would suggest you advise the owner to request sashes. Most vinyl manufacturers won't have an issue with providing sashes and the repair becomes akin to changing light bulbs. I was involved in a whole house seal failure event with Hurd products. The homeowner was shipped loose IG units under warranty and left to find an installer on their own. No one would touch it and the glass sat in their basement for years. Thanks Tom. Unfortunately, most of the affected windows were fixed panels. I find that it's mostly the fixed panels that fail first, perhaps because they're more rigidly constrained. Quote Link to comment Share on other sites More sharing options...
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