Hi Phillip, I'll let others comment on the inspector-speak (like "we" observed...how many inspectors were there?). How long have you used Cramerware? If it's new, I can understand the differing spacing about the report, the difference in all-caps in one section and other not in similar sections, the difference in the FYI style versus the other styles, the different line-spacing about the report, etc, etc. That was hard on my eyes when I started using Mark's software maybe three years ago, and I spent hours and hours each week the first couple years tweaking such (seeing how I, not Cramer, created such differnces when I customized the report). Ain't a difference anywhere now about my reports, but lordy, it took time. Again, aside from the inspector-speak, nice to see ya using such a fine software product. Also, if it's newer software to you, I can understand some of the boiler-plate you use that you probably know is going to be re-written when you get the time.