I use a picture with circles arrows and labels. Then a written sentence or 2, "The gate swings left-handed and most people prefer right. Have a handyman repair it for safety." Some of those sentences are cut and paste from my library, just a Word doc. I was shown a competitor's report yesterday. He has 25 yrs in the biz and uses the voice technology I'm sure. His report 10 pages of text with one pic on each page. I could not stand there and read 10 pages of text, so I skimmed the text and looked at the pictures, 3 showing a defect and the others not clear what. I missed a few important items buried in text. Maybe that's a good way to get realo referrals, bury the defects in with descriptions. [] One sentence with a picture, "this post is rotten". Read that any way you want. []