Why would you need to access the controls when the door is closed? I see two of three of these a month. Even when the front of the dishwasher doesn't sit on the finish flooring, you can't really get to the controls and, even if you could, you can't see what's what anyway. They're designed to have the buttons pushed before the door is closed. I figured if you wanted to push cancel you wouldn't need to open the door and risk a potential leak by stopping the machine in mid wash cycle. Is that silly thinking? John, With newer dishwashers I often do not run a full cycle. As soon as you open the door it shuts off. I just open it enough to stop then wait a second or two, open it further and push cancel. Never have a problem with leaks. It seemed strange at first, but I see them all the time now.