AAHI Posted November 25, 2014 Report Share Posted November 25, 2014 Hi All Can anyone that's using a POS company and happy with them in Ontario Canada or who to avoid. I hear bad things about Square that they are tough to deal with and hold your money for long periods..Thanks in advance! Quote Link to comment Share on other sites More sharing options...
kurt Posted November 25, 2014 Report Share Posted November 25, 2014 Square is as good as it gets. I have my money <18 hours at the worst, sometimes in 12 hours. Quote Link to comment Share on other sites More sharing options...
AAHI Posted November 25, 2014 Author Report Share Posted November 25, 2014 Thanks Kurt Good to hear someone say something good about them, You find them good to deal with? Quote Link to comment Share on other sites More sharing options...
Marc Posted November 25, 2014 Report Share Posted November 25, 2014 My money often doesn't arrive until 48 to 72 hours after the swipe. My only gripe is that the charge by Square is not on my bank statement. That makes it necessary to 'cheat' on my bookkeeping to show separately the square charge and also the correct amount that my client paid for the inspection. I'd much prefer two separate transaction on my bank account, the inspection fee credit and the Square debit. Despite this, yeah, it's as good as it gets. Marc Quote Link to comment Share on other sites More sharing options...
kurt Posted November 25, 2014 Report Share Posted November 25, 2014 How is that a problem? My percentage of the fee is my revenue, their percentage is theirs. Why would I want to show revenue I didn't receive? Square has an entire module for tracking everything. Very simple. Yes, they're really easy to deal with. It's the best system going. Quote Link to comment Share on other sites More sharing options...
Jim Katen Posted November 25, 2014 Report Share Posted November 25, 2014 Square has worked flawlessly for us. The transaction is generally approved within 24 hours. Quote Link to comment Share on other sites More sharing options...
AAHI Posted November 25, 2014 Author Report Share Posted November 25, 2014 Great thanks to you all for the advice.... appreciate it. Quote Link to comment Share on other sites More sharing options...
Inspectorjoe Posted November 25, 2014 Report Share Posted November 25, 2014 I had been very happy with Square until a month or two ago, when out of the blue, I got an email from Square containing customer feedback from a client. WTF? I found out that Square had implemented a a new program called Square Feedback. If you request a receipt be mailed to the buyer, along with it, Square sends a customer feedback questionnaire to the buyer. Square never asked me to opt in to this, nor did they even notify me they were going to do it. I was incensed. To make matters worse, you can't go online to opt out. I had to email customer service to get them to stop doing it. Quote Link to comment Share on other sites More sharing options...
Mark P Posted November 25, 2014 Report Share Posted November 25, 2014 I use paypal. It works the same as square and I have no complaints. They take 2.5% of each transaction. What does square charge? Quote Link to comment Share on other sites More sharing options...
AAHI Posted November 25, 2014 Author Report Share Posted November 25, 2014 I use paypal. It works the same as square and I have no complaints. They take 2.5% of each transaction. What does square charge? Thanks Joe I will check for that before I sign up. Good to kmow Quote Link to comment Share on other sites More sharing options...
kurt Posted November 25, 2014 Report Share Posted November 25, 2014 2.75% Quote Link to comment Share on other sites More sharing options...
Nolan Kienitz Posted November 26, 2014 Report Share Posted November 26, 2014 I'm sure others who have/use Square are also getting messages about a pre-order for the new reader that will be EMV (chip card) capable. Square Reader ... "chip card" ... pre-order INFO Quote Link to comment Share on other sites More sharing options...
Ellen Rohr Posted November 26, 2014 Report Share Posted November 26, 2014 Hi Team Inspectors! Intuit has a card swiper that fits on your smart phone. Love it when you can connect invoicing and payment with your dispatch program. Check out Kickserv, FieldService by Corrigo, Service Titan. May be more than you want right now, however...worth looking into! xo$ Ellen Quote Link to comment Share on other sites More sharing options...
Marc Posted November 26, 2014 Report Share Posted November 26, 2014 Hi Team Inspectors! Intuit has a card swiper that fits on your smart phone. Love it when you can connect invoicing and payment with your dispatch program. Check out Kickserv, FieldService by Corrigo, Service Titan. May be more than you want right now, however...worth looking into! xo$ Ellen I get a large number of clients who can't show up at the job and want to pay over the phone instead. The rate from intuit for 'keyed in' transactions is 3.15%. That's not attractive. It'd be nice though to have something that works better with my Quick Books Pro accounting software. I've used it for near 20 years now. Marc Quote Link to comment Share on other sites More sharing options...
stephenwaldie Posted February 6, 2016 Report Share Posted February 6, 2016 Stripe is a good alternative to SquarePay and they pay promptly with low fees in my experience. there is no fancy card reader so you have to enter the card details which is one downside... its pretty bare bones but works well. Quote Link to comment Share on other sites More sharing options...
Steven Hockstein Posted February 6, 2016 Report Share Posted February 6, 2016 There are a lot of POS companies in NJ but initials have a different meaning. Quote Link to comment Share on other sites More sharing options...
David Meiland Posted February 6, 2016 Report Share Posted February 6, 2016 How is that a problem? My percentage of the fee is my revenue, their percentage is theirs. Why would I want to show revenue I didn't receive? I think what Mark is saying is that he posts an invoice for a standard amount to his books, and if the customer pays by check he gets the full amount whereas if the customer uses Square he gets less. Suppose you generate an invoice for $350, post it to your books, and then get paid $340.37 because Square took 2.75%. How to you post the payment received if it doesn't match the invoice amount? For some folks it would be easier if their bank statement showed the full $350 coming in and then a separate debit of $9.63. Sounds like Square does not do that. Using Quickbooks, what I would probably do it create an account called "Credit Card Processing Fees", show an underpayment of the invoice, and write off the missing money to that account. QB asks if you want to write off the missing money if you enter a payment for less than invoiced. But I digress..... carry on. Quote Link to comment Share on other sites More sharing options...
Marc Posted February 6, 2016 Report Share Posted February 6, 2016 How is that a problem? My percentage of the fee is my revenue, their percentage is theirs. Why would I want to show revenue I didn't receive? I think what Mark is saying is the he posts an invoice for a standard amount to his books, and if the customer pays by check he gets the full amount whereas if the customer uses Square he gets less. Suppose you generate an invoice for $350, post it to your books, and then get paid $340.37 because Square took 2.75%. How to you post the payment received if it doesn't match the invoice amount? For some folks it would be easier if their bank statement showed the full $350 coming in and then a separate debit of $9.63. Sounds like Square does not do that. Using Quickbooks, what I would probably do it create an account called "Credit Card Processing Fees", show an underpayment of the invoice, and write off the missing money to that account. QB asks if you want to write off the missing money if you enter a payment for less than invoiced. But I digress..... carry on. I'll try it. Thanks. Marc Quote Link to comment Share on other sites More sharing options...
David Meiland Posted February 7, 2016 Report Share Posted February 7, 2016 Dagnabbit... I called you Mark instead of Marc. I won't let it happen again. Quote Link to comment Share on other sites More sharing options...
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