allspec33351 Posted October 19, 2007 Report Share Posted October 19, 2007 http://www.washingtonpost.com/wp-dyn/co ... .html?nav= Captain Quote Link to comment Share on other sites More sharing options...
John Dirks Jr Posted October 19, 2007 Report Share Posted October 19, 2007 I know how she feels, trust me. Its interesting though, the Comcast reps around here suddenly seemed to get much more polite. It happened about the same time Millinium and Verizon showed up on the scene to offer the public other options. Quote Link to comment Share on other sites More sharing options...
hausdok Posted October 20, 2007 Report Share Posted October 20, 2007 I've had service with them for about 8 years; internet and television, and I got the phone service about 9 months ago in order to compare it to my Vonage service. Other than the fact that it took them a long time to come in and hook up my phone, and service goes out during just about ever wind storm when the trees go down on the cable, I haven't had any complaints. Don't even get me started on Verizon though. ONE TEAM - ONE FIGHT!!! Mike Quote Link to comment Share on other sites More sharing options...
Erby Posted October 20, 2007 Report Share Posted October 20, 2007 "A totally inappropriate response", but I'll bet she sure felt a lot better for having done it!! Quote Link to comment Share on other sites More sharing options...
Chad Fabry Posted October 20, 2007 Report Share Posted October 20, 2007 I'm considering sending her a check. Quote Link to comment Share on other sites More sharing options...
paul burrell Posted October 20, 2007 Report Share Posted October 20, 2007 Originally posted by Erby "A totally inappropriate response", but I'll bet she sure felt a lot better for having done it!! No criticism intended but I think it is was an approiate response from the lady and should not be illegal considering the way She and the public are treated after they pay for service and can not get it. I have found how to get quick sugary treatment from these corporate money mongers. When the answering machine gives you options for service just click on "I want to buy more services or pay my bill. You will get connected quick. Then ask for help. They will grudgenly connect you with help. You may not get it but it gets you to a person. If they can get by with avoiding you and causing you "LONG TERM" mental stress after you have given them your money in good faith for a service you should be justified by getting their attention anyway you can short of bodily harm. What are your other options. Hire an attorney and spend $5.000 to collect $200. Just does not make sense and they know it. Paul B. PS: I have a horror story about AT@T that's been going on for 2 years concerning a $4,000 overcharge to me. Will do later. Quote Link to comment Share on other sites More sharing options...
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